Features

The Chatter Research platform has several features.

Some of these features are always enabled, while others are optional and can be enabled per company:

Features	Always Enabled	Description
Surveys¹	✔️	Access to Chatter Surveys Dashboard
Executive Dashboard¹	✔️	Access to Executive Dashboard
Live Conversations²	❌	Access to Chatter 2-way messaging feature
Message Center²	❌	Access to Chatter Message Campaign feature
Solicitation	❌	Access to Chatter Solicitation Dashboard
User Management	✔️	Access to User Management
Alert Manager	✔️	Access to Alert Manager
Signage (QR Code)	❌	Let's you download QR Code for your surveys
Digital Intercept	❌	Let's you configure the Website Digital Intercept
Data Export	❌	Access to exporting survey conversation data
Company Management	✔️	Access to Company Management

¹ - The user will be restricted based on their data access and survey configuration restrictions.

² - Also requires the user to have been granted access individually, see User Management for details.

Optional features are enabled per company. Contact your Customer Success Manager for more information.