User Roles

The Chatter Research platform has four user roles: Account Owner, Power User, Manager, and Viewer.

Each role has different permissions and access to the platform's features.

Here's a summary of the permissions for each role:

Features	Account Owner	Power User	Manager	Viewer
Surveys¹	✔️	✔️	✔️	✔️
Executive Dashboard²	✔️	✔️	✔️	✔️
Live Conversations³	✔️	✔️	✔️	✔️
Message Center³	✔️	✔️	❌	❌
Solicitation³	✔️	✔️	✔️	❌
User Management	✔️	❌	❌	❌
Alert Manager	✔️	✔️	✔️	✔️
Signage (QR Code)³	✔️	✔️	✔️	✔️
Digital Intercept³	✔️	✔️	❌	❌
Data Export³	✔️	✔️	✔️	❌
Company Management	✔️	✔️	❌	❌

¹ - Account Owner and Power User have access to all surveys. Other users can only access Live or Completed Shown surveys based on their Survey Configuration policy.

² - Feature only visible to users with access to multiple surveys. Users with access to a single survey will be redirected the the survey dashboard instead.

³ - Feature is enabled per company. See Features for more details.